Monthly Archives: December 2011

Enterprise Architecture in Higher Education – some global resources

By | December 18, 2011

Tweet Last week, John Gotze (@gotze) sent me a call to action by tweeting: Finnish universities adopt #entarch, and look for international inspiration and collaboration. Who’s doing EA for universities? @leodesousa? My first reply to John was the Twitter handles of practicing Enterprise Architects in higher education as well as the Educause group ITANA.  Educause also… Read More »

Evolving IT Change Management into an Enterprise Service

By | December 15, 2011

Tweet In 2004, we began down the road of adopting the IT Infrastructure Library framework. We began implementing our ITIL processes with Incident Management and Service Desk. We quickly followed with creating a Service Catalogue. The next major process was Change Management. A group of  key people were assigned to become our IT Change Advisory… Read More »