Yearly Archives: 2018

Finding, Acquiring and Retaining Talent

By | May 19, 2018

The session format had a panel of HR and Talent Recruitment leaders answering questions and providing guidance on the current employment market.   The questions posed were very interesting focusing on the fundamental challenges Technology Leaders face in recruiting talented people to our companies in the Vancouver area.

What is Business as Usual for IT Work Intake?

By | March 30, 2018

Tweet Our Technology Services Team at the City of Vancouver continues to evolve and improve how we can manage work requests. We established an IT Work Intake process that funnels all work requests into one backlog queue.  Note these requests that are not break fix requests as those are already handled by our ITIL Incident Management… Read More »