Category Archives: communication

Higher Ed CIO Challenges 2 – Consumerization of IT

By | July 11, 2012

Tweet This is the second of a three part series on Challenges for Higher Education CIOs – Consumerization of IT. The particular focus of this challenge is the rise of mobile computing commonly known as “Bring Your Own Device” (BYOD).  This trend is changing the education mandate, particularly how faculty teach course materials to their… Read More »

Challenges for Higher Education CIOs

By | June 30, 2012

Tweet This is the introductory post describing three challenges for higher education Chief Information Officers. Higher education is evolving and adapting which presents challenges to the traditional approaches to IT service delivery.  This section explores three challenges facing Higher Education CIOs: Globalization of Education Consumerization of IT Cloud Computing Services. The first challenge facing CIOs… Read More »

Social Media Guidelines – part 3

By | April 20, 2012

Tweet This is part three of my Social Media Guideline series and the final post in the series. Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and… Read More »

Social Media Guidelines – part 2

By | April 19, 2012

Tweet This is part two of my Social Media Guideline series. Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and polices.  I am working on a social… Read More »

Social Media Guidelines – part 1

By | April 18, 2012

Tweet Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and polices.  I am working on a social media strategy for the HEITBC consortium in British Columbia.  … Read More »

Our Students: Products or Customers?

By | April 14, 2012

Tweet I was part of a discussion about our students.  I was in a great session at SGHE Summit Conference facilitated by my good friend Brian Knotts (@brian_knotts) titled the Future of ERP. The discussion began with a suggestion from me that our higher education institutions need to find ways to become “open, candid and… Read More »

The Monday Report Builds Understanding and Collaboration

By | April 3, 2012

Tweet I have 24 direct reports and always find it hard to get a good understanding of what each of them do on a weekly basis.  A few weeks ago, I retweeted about a post that might help. Frank Addante (@FrankAddante), founder and CEO of the Rubicon project wrote a post for Inc.com that has really… Read More »

Trust Agents – Book Review

By | February 28, 2012

Tweet I finished reading Trust Agents, Using the Web to Build Influence, Improve Reputation and Earn Trust,  by Chris Brogan (@chrisbrogan) and Julien Smith (@Julien) as part of my Masters class Enterprise Social Media @ Syracuse University iSchool. The book is very well written and provides very practical advice for anyone who wants to participate… Read More »

Twitter: My Social Media Swiss Army Knife

By | February 21, 2012

Tweet My Twitter account is @leodesousa and I am a huge fan of Twitter.  I started tweeting on March 20, 2008 after reading about Twitter on a blog that I was following.  In that time, I have tweeted over 8600 times and average about 6 tweets a day.  Almost one third of my tweets are part of a conversation with… Read More »

Social in the Enterprise

By | January 29, 2012

Tweet JP Ranganswami posted an article that resonated with the work I am doing on my MSc as well as some thinking about social enterprise in my day job.  Please take the time to read JP’s post Thinking about the Social Enterprise and Flow, it will definitely stimulate and challenge your thinking about how people… Read More »