There are two job descriptions in the project management career path for our IT department. The entry level position is Project Manager. This role supports the Director of Information Technology with small project management functions. The next and final level is Senior Project Manager. This role continues to provide all the small project management functions of a Project Manager and also works more advanced functions in Change Management and Planning/Organizing.
There are two job descriptions in the administrative career path for our IT department. The entry level position is Administrative Assistant. This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator. This role continues to provide all the basic adminstrative functions of an Administrative Assistant and also works more advanced functions in Change Management and Planning/Organizing.
Dr W. Edwards Deming’s work on quality control provided guidance for management and team development. We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses. Deming is best known for his focus on quality and improvement. Many of us are familiar with Deming’s Cycle for Improvement: (PDCA) plan, do, check, act model. Deming published his 14 Points for Management in his text Out of Crisis: Read more...
Create constancy of purpose for improvement of product and service
Adopt the new philosophy
Cease dependence on inspections to achieve quality
End the practice of awarding business based on price tag alone. Instead, minimize total cost by working with a single supplier
Improve constantly and forever every process for planning, production and service
Institute training on the job
Adopt and institute leadership
Drive out fear
Break down barriers between staff areas
Eliminate slogans, exhortations and targets for the workforce
Eliminate numerical quotas for the workforce and numerical goals for management
Remove barriers that rob people of workmanship. Eliminate the annual rating or merit system
Institute a vigorous program of education and self-improvement for everyone
Put everyone in the company to work to accomplish the transformation
This list triggered some more thoughts for me about building up each team member and then building out your teams. As leaders we strive to help our teams be successful. Deming’s advice points specifically to actions we can take.
Over the years, I wrote about various approaches to Deming’s points. I provided a list below of relevant blog posts for your reference:
(1) Create constancy of purpose for improvement of product and service and (9) Break down barriers between staff areas