Nov 012010
 

My rant on “Are we the reason it is so hard to express EA’s value?” last week restarted the ongoing debate about what EA is and should be doing.  Others posted their comments and feedback via Twitter.   The consensus was in line with my thinking that we need to find ways to show clear value and get away from the rhetoric.

Mike Rollings (@mikerollings), Gartner wrote a post “Demonstrating EA and IT Value is not Theoretical” where he categorized the comments into:

  • Value Theory – describes how value should work in an organization and this relies on a rational model where irrational people are taken out of the equation
  • Value Reality – does not sanitize the value discussion by eliminating people from the equation by focusing on value expectations and perceptions

Mike and others (me included) come from the value reality camp.

Getting things done lives and dies by identifying value expectations and understanding value perception. The value reality camp knows this because they have the war wounds from trying to make things happen in an organization.

Mike did a nice job of summarizing some practices for Value Realists:

  • Learn to describe architecture’s business contribution and value without using EA’s secret language.
  • Deliberately avoid a highly theoretical approach to EA in favor of helping produce results.
  • Describe what you can do to help versus describing EA.
  • Help the broader audience of business and technology professionals use the knowledge of dependencies, implications, and constraints to improve their results.

I also got a comment from Doug Newdick (@dougnewdick) that agreed with my post.

You have hit the nail on the head. I have looked from the sidelines on the definition of EA discussions, and occasionally sniped in trying to put a spanner in the works. I think it is particularly naive to believe that there is a single definition of EA. I also agree that there is no one model for how EA delivers value. For me EA is supremely contextual – what EA is and how it adds value will vary wildly between enterprises.

Doug then brought up an excellent point that all of us can help with:

Based on your post, what I would love to see more of are case studies – what has some one done in their particular organisation that has worked – has added value. These seem to me to be essential, and yet sorely lacking.

Can we each look at the work we have done and begin to publish some case studies where EA was able to demonstrate value? Some of the folks at CAEAP are working on some case studies for Applied Enterprise Architecture.  The #EA2010 group is also looking at creating a working document to help Enterprise Architects.

Apr 272010
 

Electronic Banner Access Request (eBAR) Workflow – Portland State University

Replace paper form routing from Portland State University

Electronic routing – replaced two paper forms with Banner Self Service online form – uses Banner Workflow to route the request

Advantages of eBAR Workflows

  • faster than paper request process
  • can be routed to multiple users in parallel
  • no time wasted delivering paper between offices
  • no lost paper forms
  • password delivery via BSS = security
  • copy permissions from an existing user
  • “I Agree” checkbox for Acceptable Use Policy
  • dynamically routes to supervisor (right now user picks their supervisor)
  • auto creates workflow account for supervisor
  • supervisors can assign any workflow user as proxy
  • created a way to determine segregation of duties when applying Banner user classes and in particular objects (requester must explain why they are requesting access that violates the segregation of duty conflicts)

Business Decisions

  • Authn
    • Banner INB
    • Enterprise LDAP
  • user creation
    • used workflow

Workflow Setup

  • workflows can not span orgns but a workflow can initiate a workflow in another orgn
  • TIP – design your workflow around your orgn not around Banner modules

Roles

  • System Administrators = IT Staff
  • Business Analysts = IT Staff, Banner Coordinators
  • Request Approvers = supervisors
  • HR Employee = Human Resources staff
  • Banner Coordinators
  • Business Affairs Director
  • Account Creator = DBA
  • eBAR Admin

Demo … run through Banner Self Service and Banner Workflow

Challenges

  • modeler hangs when trying to validate model – had to reduce the number of activities in the model by moving processing to dB procedures, save results in temp tables, etc
  • mapping external event parameters to workflow model – load all 30 parameters into a temp table before event fires, map one parm  to find others
  • using javascript in custom activities – use a dbproc to gen javascript
  • custom activity forms are very limited – create a custom activity with only a few text areas, use a dbproc and javascript to create the functionality

Lessons Learned

  • design for easy maintenance – making changes to the Workflow model can be tedious – put as much into dbprocs to keep model simple
  • design for user friendliness – generate HTML view to display over the Workflow form, use drop down menus and checkboxes, dynamically create these menus and checkboxes
Jan 192010
 

This is my review of this morning’s Architecture & Governance magazine webinar ”The State of EA: Is 2010 the Transformational Year?

Presenters:

  • George Paras, Editor-in-Chief, A&G, Managing Director, EAdirections – gparas@EAdirections.com
  • Alex Cullen, Vice President, Research Director, Enterprise Architecture, Forrester Research – acullen@forrester.com

1. What is the current state of EA? Forrester conducted a survey of 416 IT professionals and found the following:

  • Increasing awareness and acceptance of EA – this is change in that there is much more broad support for EA as a discipline in organizations
  • EA teams are part of senior IT management – more focus at a senior level instead of a tactical level in IT (* true in my case moving from a staff EA position to a management EA position)
  • Primary drivers for EA programs 1) better strategic planning 2) consolidation of technology 3) improve business agility4) enable business-IT alignment
  • Infrastructure, Security and Application architectures are the most complete, next Integration and Information architecture are underway and business architecture is the least complete
  • Where to architecture groups spend their time 1/2 time spent on non-project activities – supporting enterprise planning, strategic planning, collaborating with business and governance
  • CIOs look for EA to address their priorities – and guide and staff their EA teams accordingly – strongest technical thinkers, best problem solvers on EA team, business application area as EA lead

2. The Transformation of EA

  • IT expectations for architecture vary across 2 dimensions – Project to Strategy (Focus dimension) and Technology to Business (Orientation dimension)
  • Derived a 2 x 2 model – Project/Business = Business solution architecture, Strategy/Business = Business and IT strategy, planning and alignment, Project/Technology = Infrastructure and application platform selection, Technology/Strategy = Technology and infrastructure strategy and roadmapping
  • EA provides the most value when it is strategic and business focused but must overcome expectation barriers that EA is only about technology
  • Business focused EA should mean more business awareness, acceptance and support – more work to be done with lines of business and corporate management
  • Only 13% of corporate management actively supports EA vs 66% of CIO/Head of IT (* Is this a job for the CIO to educate their C-level peers?)
  • The correlation between business engagement and Business Architecture programs for improving support for EA in organizations – almost double the support from the business
  • The correlation holds for Information Architecture programs too – (* think of data and information as the currency that the business runs on)
  • Why the correlation for business and information architecture programs?
    • make EA engage with business leaders about their business
    • address problems at the boundary of business and IT

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