Tag Archives: it governance

More on IT Reporting Structure

By | August 29, 2015

Tweet I posted earlier on “Where should IT sit in the reporting structure?”  I did more research and found this very interesting paper:  CIO Reporting Structure, Strategic Positioning, and Firm Performance: To Whom Should the CIO Report? The authors state that the reporting structure for a CIO depends on the strategic positioning of the firm.… Read More »

Our First IT Core Service Catalogue

By | September 5, 2014

Tweet I am very proud to announce that we have published the first version of our IT Core Service Catalogue for our university. We started this process in November 2012 and I described the approach in a post called : Introducing IT Service Management Using a Core Service Catalogue.  This post described our approach to… Read More »

ISACA Revamps COBIT 5 Core Principles

By | August 29, 2014

Tweet A month ago, I saw the announcement from ISACA about their work revamping the COBIT 5 Core Principles.  These 5 principles provide a good foundation for structuring an IT strategic plan.  It is good to see that the principles start with stakeholder needs.  This aligns well with our shift from focusing on technology to delivering… Read More »

Where should IT be in the reporting structure?

By | August 12, 2014

Tweet Where do we place IT in the reporting structure of an organization?  The topic of reporting structure and IT’s placement has nagged me for years. The typical answer for IT reporting structure is “it depends” and that is not wrong.  Based on my experiences, I am firmly convinced that IT needs to report to the Chancellor/President/CEO,… Read More »

Technology Governance Scenarios

By | July 19, 2013

Tweet I got a great question from Bill Cooke about my Technology Governance in a Simple Model post. He brought up questions about how a CIO supports innovation and opportunistic activities. Here is my response to Bill: Bill, Thanks for taking time to read my post and to provide your feedback. You make a good… Read More »

A Project Portfolio Management Approach

By | June 22, 2013

Tweet I introduced an approach to project portfolio managment (PPM) to my IT team at the American University of Sharjah.  After 9 months here, I have a real sense that we were doing too many projects for the resources that we had available.   The result of trying to do too much was that our… Read More »

Who is Your Customer?

By | May 3, 2013

Tweet Who is Your Customer?  This may be easy for many businesses especially if they are selling consumer goods.  If you ask any service organization at a University, the standard response is “Students are our main customers”.  The rationale here is that without our students, we wouldn’t have a university.  At a very high level… Read More »

My First 180 Days as a CIO

By | March 20, 2013

Tweet Hard to believe that time has gone so quickly in my CIO role.  On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British… Read More »

Leveraging Roadmaps to Link Business and Technology

By | December 8, 2012

Tweet Enterprise Architects have used roadmaps as a standard model to describe the transition from the current state architecture to the future state architecture.   Many of my fellow enterprise architects have described the many different ways to create a roadmap and to show how they link to an organization’s strategic goals.  Nick Malik (@nickmalik)… Read More »

An Approach To Project Assessments

By | December 2, 2012

Tweet Every IT leader at one point or another will be asked to conduct project assessments.  Sometimes it is a project that was initiated by your department and others it is a project that was started in a different part of your organization.  Rarely are successful projects reviewed (even though we should, as we are… Read More »