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	<title>Enterprise Architecture in Higher Education &#187; itil</title>
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	<link>http://leodesousa.ca</link>
	<description>a practical approach by Leo de Sousa</description>
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		<title>Returning North for More HE Collaboration</title>
		<link>http://leodesousa.ca/2009/09/returning-north-for-more-he-collaboration/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=returning-north-for-more-he-collaboration</link>
		<comments>http://leodesousa.ca/2009/09/returning-north-for-more-he-collaboration/#comments</comments>
		<pubDate>Wed, 23 Sep 2009 06:14:16 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[it governance]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[itil]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=499</guid>
		<description><![CDATA[I am back at the University of Alaska Fairbanks this week to collaborate on IT Service Management with a focus on: service definition service delivery service catalogue. I will also be a presenter at Univeristy of Alaska Office of Information Technology 3rd Annual Techfest 2009 talking about BCIT&#8217;s Technology Enabled Knowledge (TEK) strategic initiative that wrapped up [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2008/05/going-north-to-alaska/' rel='bookmark' title='Permanent Link: Going North to Alaska'>Going North to Alaska</a></li>
<li><a href='http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/' rel='bookmark' title='Permanent Link: Adaptive Leadership in EA'>Adaptive Leadership in EA</a></li>
<li><a href='http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/' rel='bookmark' title='Permanent Link: Struggling for an ROI &#8230; follow-up'>Struggling for an ROI &#8230; follow-up</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2009/09/returning-north-for-more-he-collaboration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Consistency in Technology Solution Delivery</title>
		<link>http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=consistency-in-technology-solution-delivery</link>
		<comments>http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 19:14:38 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[business analysis]]></category>
		<category><![CDATA[itil]]></category>
		<category><![CDATA[solutions architecture]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=350</guid>
		<description><![CDATA[In my conversation with Gene Leganza, Forrester VP Research last week ( @gleganza), we spoke about how to address delivering technology in a consistent manner. It inspired me to write this post about our Solutions Council. Here goes: How do you handle service requests in your IT organization? Have you adopted an IT Service Management [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/' rel='bookmark' title='Permanent Link: Adaptive Leadership in EA'>Adaptive Leadership in EA</a></li>
<li><a href='http://leodesousa.ca/2008/01/ea-environmental-scan-top-5-future-ea-trends-a-very-late-summary/' rel='bookmark' title='Permanent Link: EA Environmental Scan (Top 5 Future EA Trends) &#8230; a very late summary'>EA Environmental Scan (Top 5 Future EA Trends) &#8230; a very late summary</a></li>
<li><a href='http://leodesousa.ca/2008/07/ea-and-itil-v2-processes-supporting-practices/' rel='bookmark' title='Permanent Link: EA and ITIL V2 processes &#8211; supporting practices'>EA and ITIL V2 processes &#8211; supporting practices</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Adaptive Leadership in EA</title>
		<link>http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=adaptive-leadership-in-ea</link>
		<comments>http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 05:24:03 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[application portfolio]]></category>
		<category><![CDATA[complexity]]></category>
		<category><![CDATA[itil]]></category>
		<category><![CDATA[solutions architecture]]></category>
		<category><![CDATA[technology lifecycle]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=352</guid>
		<description><![CDATA[Andy Blumenthal wrote a great post &#8220;Adaptive Leaders Rule the Day&#8220;. In his post, Andy reviewed a Harvard Business Review July 2009 article &#8220;Leadership in a (Permanent) Crisis&#8221; and commented on the article&#8217;s insights on adaptive leadership. I really liked Andy&#8217;s quote &#8220;Leaders need a proverbial &#8220;toolkit&#8221; of successful behaviors to succeed and even more [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/' rel='bookmark' title='Permanent Link: Struggling for an ROI &#8230; follow-up'>Struggling for an ROI &#8230; follow-up</a></li>
<li><a href='http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/' rel='bookmark' title='Permanent Link: Consistency in Technology Solution Delivery'>Consistency in Technology Solution Delivery</a></li>
<li><a href='http://leodesousa.ca/2009/09/returning-north-for-more-he-collaboration/' rel='bookmark' title='Permanent Link: Returning North for More HE Collaboration'>Returning North for More HE Collaboration</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>What are your EA Services?</title>
		<link>http://leodesousa.ca/2009/06/what-are-your-ea-services/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=what-are-your-ea-services</link>
		<comments>http://leodesousa.ca/2009/06/what-are-your-ea-services/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 05:29:48 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[itil]]></category>
		<category><![CDATA[solutions architecture]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=311</guid>
		<description><![CDATA[Todd Biske asked this on Twitter &#8220;What are your EA services? In other words, what are the major functions your EA term performs and/or markets to the rest of the enterprise?&#8221;  He followed up with the following Ideas for EA Services: Architecture Review Service (could be on-demand, could be required) Project consulting (i.e. act as, [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2008/04/discussing-a-technology-lifecycle-taxonomy/' rel='bookmark' title='Permanent Link: Discussing a Technology Lifecycle Taxonomy'>Discussing a Technology Lifecycle Taxonomy</a></li>
<li><a href='http://leodesousa.ca/2008/07/ea-and-itil-v2-processes-supporting-practices/' rel='bookmark' title='Permanent Link: EA and ITIL V2 processes &#8211; supporting practices'>EA and ITIL V2 processes &#8211; supporting practices</a></li>
<li><a href='http://leodesousa.ca/2008/02/how-i-use-a-cmm-to-plan-mature-and-assess-our-ea-practice/' rel='bookmark' title='Permanent Link: How I use a CMM to plan, mature and assess our EA practice'>How I use a CMM to plan, mature and assess our EA practice</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2009/06/what-are-your-ea-services/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Struggling for an ROI &#8230; follow-up</title>
		<link>http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=struggling-for-an-roi-follow-up</link>
		<comments>http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 15:05:51 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[it governance]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[application portfolio]]></category>
		<category><![CDATA[itil]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=300</guid>
		<description><![CDATA[Mike Kavis posted another great piece on why we should use Enterprise Architecture. As always, Mike has some real gems in his post.  Here are a some: &#8220;It sounds to me like people have a technical solution and are now looking for a problem to solve with it.  It needs to work the other way [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/' rel='bookmark' title='Permanent Link: Adaptive Leadership in EA'>Adaptive Leadership in EA</a></li>
<li><a href='http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/' rel='bookmark' title='Permanent Link: Consistency in Technology Solution Delivery'>Consistency in Technology Solution Delivery</a></li>
<li><a href='http://leodesousa.ca/2009/05/what-good-looks-like-follow-up/' rel='bookmark' title='Permanent Link: What good looks like &#8230; follow-up'>What good looks like &#8230; follow-up</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>EA and ITIL V2 processes &#8211; supporting practices</title>
		<link>http://leodesousa.ca/2008/07/ea-and-itil-v2-processes-supporting-practices/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=ea-and-itil-v2-processes-supporting-practices</link>
		<comments>http://leodesousa.ca/2008/07/ea-and-itil-v2-processes-supporting-practices/#comments</comments>
		<pubDate>Fri, 01 Aug 2008 00:03:53 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[itil]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=50</guid>
		<description><![CDATA[This post is in response to a question from Nick Malik about my thinking of how EA and ITIL relate to each other. In my post on the EA Model I use to help communicate with our community, I added IT Service Management (ITIL) into the V2 graphic. I was not clear about the relationships [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2009/07/adaptive-leadership-in-ea/' rel='bookmark' title='Permanent Link: Adaptive Leadership in EA'>Adaptive Leadership in EA</a></li>
<li><a href='http://leodesousa.ca/2009/08/consistency-in-technology-solution-delivery/' rel='bookmark' title='Permanent Link: Consistency in Technology Solution Delivery'>Consistency in Technology Solution Delivery</a></li>
<li><a href='http://leodesousa.ca/2010/01/webinar-review-ag-the-state-of-ea-is-2010-the-transformational-year/' rel='bookmark' title='Permanent Link: Webinar Review: A&#038;G The State of EA: Is 2010 the Transformational Year?'>Webinar Review: A&#038;G The State of EA: Is 2010 the Transformational Year?</a></li>
</ol>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2008/07/ea-and-itil-v2-processes-supporting-practices/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>&#8220;Doing the Right Things&#8221; and &#8220;Doing Things Right&#8221;</title>
		<link>http://leodesousa.ca/2008/06/doing-the-right-things-and-doing-things-right/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=doing-the-right-things-and-doing-things-right</link>
		<comments>http://leodesousa.ca/2008/06/doing-the-right-things-and-doing-things-right/#comments</comments>
		<pubDate>Tue, 03 Jun 2008 14:39:41 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[it governance]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[itil]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=48</guid>
		<description><![CDATA[Alan Inglis wrote a great post about Enterprise Architecture. He put up a very good diagram linking Management to Delivery with Architecture bridging them. What I found interesting is that Alan used the same words I have been using in our EA practice for the past two years. Simply boiled down, Enterprise Architecture is about [...]


Related posts:<ol><li><a href='http://leodesousa.ca/2009/06/struggling-for-an-roi-follow-up/' rel='bookmark' title='Permanent Link: Struggling for an ROI &#8230; follow-up'>Struggling for an ROI &#8230; follow-up</a></li>
<li><a href='http://leodesousa.ca/2010/08/do-you-need-to-create-an-as-is-state/' rel='bookmark' title='Permanent Link: Do you need to create an As-Is State?'>Do you need to create an As-Is State?</a></li>
<li><a href='http://leodesousa.ca/2009/08/gartners-emergent-architecture-is-this-really-a-new-approach/' rel='bookmark' title='Permanent Link: Gartner&#8217;s Emergent Architecture &#8211; Is this really a new approach?'>Gartner&#8217;s Emergent Architecture &#8211; Is this really a new approach?</a></li>
</ol>]]></description>
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		<slash:comments>1</slash:comments>
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