Tag Archives: leadership

Career Paths – Administration

By | September 17, 2013

Tweet Career Path for Administration Roles There are two job descriptions in the administrative career path for our IT department.  The entry level position is Administrative Assistant.  This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator.  This role continues to provide all the… Read More »

Deming’s 14 Points for Management and Team Development

By | September 9, 2013

Tweet Dr W. Edwards Deming’s work on quality control provided guidance for management and team development.  We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses.  Deming is best known for his focus on quality and improvement.  Many of us are familiar with Deming’s Cycle for Improvement:… Read More »

Building IT Career Paths by Standardizing Competencies

By | August 14, 2013

Tweet This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.  … Read More »

What does Excellent look like? Improving Performance Appraisals

By | August 4, 2013

Tweet What does Excellent look like?  I have been doing performance appraisals over the past few weeks for my IT team at  the American University of Sharjah.   In the past, there was no guidance or standards for how to evaluate our team members’ performance consistently.   Previous appraisals were done more to make people… Read More »

Leadership Quotes

By | July 7, 2013

Tweet Here is a compilation of some quotes on leadership that I like.  It is far from being extensive … enjoy! “Real leaders know the difference between leading and commanding. Leading results in people wanting to follow your commands. Commanding results in people having to follow your leadership. Which of those two are most likely… Read More »

Implementing Organizational Structure and Focus

By | March 23, 2013

Tweet When I joined the IT Department at the American University of Sharjah as the Director, I was presented with an organizational structure challenge.  I found out that I had 21 direct reports and that my department did not have a concept of operational management!  I had just come from being the Manager, Business Application… Read More »

My First 180 Days as a CIO

By | March 20, 2013

Tweet Hard to believe that time has gone so quickly in my CIO role.  On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British… Read More »

45 Days into My Adventure

By | November 2, 2012

Tweet I have been here for 45 days in my new adventure as the Director of Information Technology at the American University of Sharjah (AUS). I still wake up and wonder where I am some mornings. I am so fortunate to live in a time of the Internet, Facebook and particularly Skype. I seriously underestimated… Read More »

A Whole New World

By | September 28, 2012

Tweet Marhaba!  This is my first post from my new world at the American University of Sharjah in the United Arab Emirates.  I have been here for 10 days and am finally feeling like a human being again.  The +11 hour time difference and jet lag really took a toll on me (aside from jumping… Read More »

Reflecting on Management

By | September 4, 2012

Tweet It has been five years since I moved into management.  I was promoted from being a senior staff member (Enterprise Architect)  to the Manager, Business Application Services and Enterprise Architecture at BCIT.  Over the past few weeks, I met with many colleagues and friends that I work with for a farewell coffee or lunch.  (See… Read More »