Tweet I started my blog “Enterprise Architecture in Higher Education” in May 2007 to share the EA work my colleagues and I have done. My goal was to share the practical approaches that we implemented to move our organizations forward. I hope that you have seen value and found ways to use some of our ideas to move… Read More »
Tweet I posted earlier on “Where should IT sit in the reporting structure?” I did more research and found this very interesting paper: CIO Reporting Structure, Strategic Positioning, and Firm Performance: To Whom Should the CIO Report? The authors state that the reporting structure for a CIO depends on the strategic positioning of the firm.… Read More »
Tweet I have been a strong advocate of implementing Personal Learning Plans (PLP) for employees for years. This concept was introduced to me during my years working at the British Columbia Institute of Technology. I used the Personal Learning Plan process to help my teams improve their abilities in the jobs they have and to advance… Read More »
Tweet Where do we place IT in the reporting structure of an organization? The topic of reporting structure and IT’s placement has nagged me for years. The typical answer for IT reporting structure is “it depends” and that is not wrong. Based on my experiences, I am firmly convinced that IT needs to report to the Chancellor/President/CEO,… Read More »
Let people know they matter. Steps for a leader.
Tweet Career Path for Management Roles There are three job descriptions in the management career path for our IT department. The entry level position is Team Leader. The Team Leader role has day to day operational responsibility for the services delivered by their team. The role also has tactical responsibility for project resourcing and reports… Read More »
Tweet Career Path for Client Services Roles There are four job descriptions in the client services career path for our IT department. The entry level position is Student Worker. This role supports the staff on the IT Service Desk and allows us to extend our hours of service to the University. The next level is… Read More »
There are two job descriptions in the project management career path for our IT department.
Tweet Career Path for Administration Roles There are two job descriptions in the administrative career path for our IT department. The entry level position is Administrative Assistant. This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator. This role continues to provide all the… Read More »
Tweet Dr W. Edwards Deming’s work on quality control provided guidance for management and team development. We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses. Deming is best known for his focus on quality and improvement. Many of us are familiar with Deming’s Cycle for Improvement:… Read More »