I am back at the University of Alaska Fairbanks this week to collaborate on IT Service Management with a focus on:
- service definition
- service delivery
- service catalogue.
I will also be a presenter at Univeristy of Alaska Office of Information Technology 3rd Annual Techfest 2009 talking about BCIT’s Technology Enabled Knowledge (TEK) strategic initiative that wrapped up this spring. I has been just over a year since my first visit and I am keen to work with my colleagues again. Will blog more later in the week.