Tag Archives: learning

Personal Learning Plans Support Employee Retention

by | September 2, 2014

I have been a strong advocate of implementing Personal Learning Plans (PLP) for employees for years.  This concept was introduced to me during my years working at the British Columbia Institute of Technology.  I used the Personal Learning Plan process to help my teams improve their abilities in the jobs they have and to advance their… Read more »

Building IT Career Paths by Standardizing Competencies

by | August 14, 2013

This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.   In… Read more »

What does Excellent look like? Improving Performance Appraisals

by | August 4, 2013

What does Excellent look like?  I have been doing performance appraisals over the past few weeks for my IT team at  the American University of Sharjah.   In the past, there was no guidance or standards for how to evaluate our team members’ performance consistently.   Previous appraisals were done more to make people feel… Read more »

My First 180 Days as a CIO

by | March 20, 2013

Hard to believe that time has gone so quickly in my CIO role.  On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British Columbia… Read more »

The Tipping Point to Mobile

by | March 18, 2012

As I read my Twitter feed on my smartphone, I believe we are on a tipping point to mobile.  More and more websites recognize that I am using a mobile device and are serving up there content for a mobile experience.  I really appreciate this feature so I can keep up with trending topics and learn… Read more »

Twitter: My Social Media Swiss Army Knife

by | February 21, 2012

My Twitter account is @leodesousa and I am a huge fan of Twitter.  I started tweeting on March 20, 2008 after reading about Twitter on a blog that I was following.  In that time, I have tweeted over 8600 times and average about 6 tweets a day.  Almost one third of my tweets are part of a conversation with someone… Read more »

Building Intrinsic Motivation Using Personal Learning Plans for High Technology Workers

by | April 22, 2011

This is a paper I wrote for a course I took as part of my Masters of Science program at Syracuse University.  I believe that the only way we can succeed as leaders is to empower and motivate the people we work with.  This paper describes a motivation process that I use with my team… Read more »